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Renka Fashions
"Who ever said money doesn't buy happiness, Didn't know where to shop!!!"

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Policies

Shipping policy

We typically dispatch your products within 1-2 business days. In case there is an exception, we would keep you informed. We have partnered with some of the leading logistic companies in India to ensure that products are delivered to your door step in time and proper condition. 

To ensure that your order is delivered to you in a timely manner, we request you to provide complete shipping address including flat number, building number, street name, locality and nearest landmark and Pincode & contact number.

Once the products are shipped, we will provide you the name of the Courier company and the Air Way Bill number (AWB No). You will be able to track your shipment using this number.

The courier companies return the products to us if they fail to deliver the order to you after multiple attempts. This typically happens if the address provided is incorrect, house is locked at the time of delivery or shipment is not accepted by you. Once returned, we cancel the order and process the refund as per our Refund Policy.

If you would still like to receive the product, we request you to place the order again.

Shipping Charges

Within India

Order above Rs.300: FREE shipping

Order below Rs.300: Rs.40 Shipping Charges

International

0.0 Kg to 1.0 Kg :Rs.800 Shipping Charges

1.1 Kg to 3.0 Kg: Rs.1400 Shipping Charges

3.1 Kg to 25.0 Kg :Rs.2000 Shipping Charges

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Cancellation policy

Cancellation before shipment:

If the order or the items that you want to cancel have not been shipped, you can cancel the order by call us on 7030414744 or email us at rosyhosiery@gmail.com. In such cases, the order will be cancelled and the money paid by you will be refunded to you.

Cancellation post shipment:

If you wish to cancel an order that has been shipped but has not yet been delivered, please call us on 7030414744 or email us at rosyhosiery@gmail.com and do not accept the delivery of the order. Once the order is received back by us, we will refund the money paid by you as per Refund policy included below.  

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Return policy

Return Policy is only applicable in following cases

  • Products received are not as described
  • Products received in a damaged condition

To apply for Return policy please call on 7030414744 or email us at rosyhosiery@gmail.com and our team will get in touch with you.

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Refund policy

If you had paid through credit card / debit card or net banking, then we refund to same account.

If you had paid through COD, we will issue the cheque in the name and address as specified in billing details. Discount vouchers are for one time use only and shall be treated as utilized even if you cancel the order.